Return & Refund Policy

Returns and Refunds Policy

1. Who is Shoping World ?

World Trade India, a Firm incorporated under the laws of India, having its registered office at S 20/53-4, Buddha bihar Colony, Varanasi, Uttar Pradesh, 221002, India(“Shoping World”)is a retail firm which offers retail solutions, including, through its website www.shopingworld.in, and its mobile and tablet applications(“Platforms”), various online lifestyle, fashion products, which inter alia facilitate the sale and purchase of fashion merchandise(“Products”)by users of the Platforms(“Users”).

2. What is this Cancellation, Return and Refund Policy?

2.1. In keeping with Shoping World goal of ensuring User satisfaction, this cancellation, return and refund Policy(“Cancellation, Return and Refund Policy”), together with the terms of use at https://tshopingworld.in/terms, sets out Shoping World procedures and policies in accepting: (a) Product cancellations before the Product is delivered to a User; or (b) Product returns, once a Product has been delivered to a User after purchase from the Platforms. Any return or cancellation of Products by Users shall be governed by and subject to the terms and conditions set out under this Cancellation, Return and Refund Policy.

2.2. Users are required to peruse and understand the terms of this Cancellation, Return and Refund Policy. If you do not agree to the terms contained in this Cancellation, Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using the Platforms. The terms contained in this Cancellation, Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms.

3. Terms of cancellation

3.1. Cancellation before dispatch.

3.1.1. A User is permitted to fully or partially cancel orders prior to its dispatch from Shoping World .

3.1.2. Upon successfully placing an order on the Platforms and after Shoping World has successfully handed over the Product(s) to its Logistic Partner (as defined in the Delivery Policy), the User will receive a unique tracking identity number, which will enable the User in tracking the status of delivery of the purchased Products.

3.1.3. Prior to the dispatch of the purchased Products,if user decide to cancel the purchase, the User can do so by referencing the unique tracking identity number received by the User and requesting Shoping World to process a cancellation by sending an email to shopingworld10@gmail.com.

3.1.4. Refund. In all events of cancellation prior to the dispatch of the purchased Products, Shoping WorldE shall initiate refunds within 2 (two) business days from the date on which it received the request from the User subject to the policies and applicable charges of the User’s bank in case of bank account/ credit card issuing bank/institution in case of credit card refunds

3.1.5. In case of cash on delivery, the refund will reflect in the User’s bank account and/or the User’s Shoping World Wallet within such reasonable time (subject to the policies of the User’s bank account) from the date on which Shoping World initiates the refund. All refunds, except for refund to Shoping World Wallet, shall be subject to applicable charges as may be deducted by the User’s bank

3.1.6. In case of payment made through prepaid mode through any channel, the refund will be made to the original mode of payment. All refunds shall be subject to applicable charges as may be deducted by the User’s bank.

3.2. Cancellation after dispatch. We do not accept post-dispatch cancellation of orders.

4. Terms of Return and Refund

4.1. The category-wise details are set out below which shall apply, subject to the other Terms and Conditions of this Cancellation, Return and Refund Policy. Do read all sections carefully to understand the conditions and cases under which returns will be accepted and check the Products display page for Product specific return information.